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Frequently asked questions.
Everything about ordering, delivery, payment, and warranty.
Yes. As the official distributor (Lozbi), every unit is genuine, sealed, and warranty-registered — never grey-market.
Yes, cash on delivery is available nationwide, both inside and outside Dhaka.
Cash on delivery, plus bKash, Nagad, Rocket, and card payments.
Inside Dhaka typically 1–2 days; outside Dhaka 2–4 days depending on location.
Yes — all fans come with official local warranty and after-sales service through Lozbi.
Add products to cart and checkout via WhatsApp, or message us directly. We confirm your order and delivery on WhatsApp.
Yes, within our return window for unused items in original packaging. Contact support to start a return.